General Questions
– How do I ask questions during the live sessions?
There are a number of different ways and we really encourage you to make use of our coaches, helping you is what they’re there for!
- Unmute yourself in the session during a rest interval and ask away!
- Use the chat function in Zoom and the coach will pick up your question and do their best to provide an answer at an appropriate time.
- Respond to the email circulating the link to the coaching feed in advance of the session and the relevant coach will seek to answer your question during the session.
- If you would like us to explain/demonstrate specific exercises in more depth, the coach will always stick around at the end of the session for up to 10-minutes.
- If you think you need more time than the session allows, you can book a consultation with one of our coaches. Head to the Personal Training page for details on how to do that.
– Do I have to share my camera during a session?
No, but it really does help our coaches to be able to see how everyone is getting on and if needs be, build on the points they are making or intervene if they see someone is struggling. It also helps them with the flow of the session and make sure they’re not going to fast.
Online Coached Cycling Sessions
– Can I still join coached turbo sessions without a smart trainer or power meter?
Yes! There is the low-tech ‘Tech-no’ sessions where all that is required is some form of static bike and the live coaching feed.
You can also still join any of the smart trainer sessions even if you don’t have the fancy kit. As well as power targets, the coach will always describe each interval according to Rate of Perceived Exertion, this simply means an effort out of 10 (10 being a full sprint). The coach will also share their RGT screen on the coaching feed so you can see how the session is progressing.
– Do I need a premium RGT subscription to join the sessions?
Nope, all that is required is the basic free subscription.
– Do I need a paid Zoom subscription to join the sessions?
Nope, all that is required is the basic free subscription.
– How do I know if my turbo trainer will work with RGT?
For any questions about RGT set up, please head to their Support & Help page. Unfortunately, we cannot help with your tech set up in a session, however, there is a video on streamlining your set up on our Cycling page.
– What tech do I need to run RGT and Zoom?
For any questions about RGT set up, please head to their Support & Help page.
For any questions about Zoom technical specifications, please head to the Zoom website.
Online Strength & Workout Classes
– What equipment will I need?
For some of our sessions you don’t need any kit at all!
For the ones that do, you can use items from around the house. This video below provides a few ideas.
Otherwise, a couple of sets of dumbbells, a long resistance band and a miniband would be ideal.
– What if I’m nervous about my level of strength or fitness?
You don’t need to be super fit to do any of our sessions and if you really struggle with an exercise, please do let the coach know as there will almost certainly be an alternative exercise you could be doing. The same goes if you have an injury, which prevents you from doing an exercise comfortably.
– Do I need a paid Zoom subscription to join the sessions?
Nope, all that is required is the basic free subscription.
